Board notice

BASELINE kit support

BASELINE CLOTHING: Use kit support for product questions, delivery updates, order issues and return checklist requests.

BASELINE CLOTHING: What to send

BASELINE CLOTHING: Include the order number, product name, size, delivery postcode and the issue type: pocket, drawcord, zip, denim wash, fit or carrier route.

BASELINE CLOTHING: Return messages

BASELINE CLOTHING: If a return is needed, wait for support to open the checklist before posting the item so the parcel can be matched to the order.

BASELINE CLOTHING: Response order

BASELINE CLOTHING: Support is reviewed on UK business days. BASELINE CLOTHING: Active delivery issues and incorrect-item cases are handled before general product questions.

BASELINE CLOTHING: How to contact us

BASELINE CLOTHING: Use support@baselineclothinguk.com or +44 7383 617860 for practical customer support. BASELINE CLOTHING: Include the order number, product name, email used at checkout and the delivery postcode if the question concerns a parcel.

BASELINE CLOTHING: Before returning goods

BASELINE CLOTHING: Do not send goods back before customer care confirms the return route. BASELINE CLOTHING: This prevents unidentified parcels and helps us match the item to the correct order record.

BASELINE CLOTHING: Response and evidence

BASELINE CLOTHING: We may ask for photographs, tracking references, packaging information or delivery notices so that we can check carrier records and product condition fairly.

BASELINE CLOTHING: Complaints

BASELINE CLOTHING: If a support answer does not resolve the issue, reply to the same email thread and ask for a review. BASELINE CLOTHING: We will re-check the order history, delivery status and any inspection notes.

BASELINE CLOTHING: Who sells to you

BASELINE CLOTHING: BASELINE CLOTHING is operated by BASELINE CLOTHING LTD, company number 17347984. BASELINE CLOTHING: The registered office and approved returns address is Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ. BASELINE CLOTHING: Customer support is available at support@baselineclothinguk.com or +44 7383 617860. BASELINE CLOTHING: Store records may include hoodie sizing questions, cargo-pocket option choices, denim wash comparisons, drawcord and zip care notes, everyday wear inspection records and carrier exception checklists, which helps customer care review orders, product questions, delivery exceptions and returns without mixing this store with another brand.

Business record

Operator

BASELINE CLOTHING LTD

Company number

17347984

Return address

Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ

Customer care

support@baselineclothinguk.com · +44 7383 617860