Customer information
Contact BASELINE CLOTHING
BASELINE CLOTHING: Use customer care for product questions, delivery updates, order issues and return requests.
BASELINE CLOTHING: Order details
BASELINE CLOTHING: Include your order number, product name and delivery postcode where relevant.
BASELINE CLOTHING: Response timing
BASELINE CLOTHING: We aim to respond within two business days and may need extra time during courier disruption or launch periods.
BASELINE CLOTHING: How to contact us
BASELINE CLOTHING: Use support@baselineclothinguk.com or +44 7383 617860 for practical customer support. BASELINE CLOTHING: Include the order number, product name, email used at checkout and the delivery postcode if the question concerns a parcel.
BASELINE CLOTHING: Before returning goods
BASELINE CLOTHING: Do not send goods back before customer care confirms the return route. BASELINE CLOTHING: This prevents unidentified parcels and helps us match the item to the correct order record.
BASELINE CLOTHING: Response and evidence
BASELINE CLOTHING: We may ask for photographs, tracking references, packaging information or delivery notices so that we can check carrier records and product condition fairly.
BASELINE CLOTHING: Complaints
BASELINE CLOTHING: If a support answer does not resolve the issue, reply to the same email thread and ask for a review. BASELINE CLOTHING: We will re-check the order history, delivery status and any inspection notes.
BASELINE CLOTHING: Who sells to you
BASELINE CLOTHING: BASELINE CLOTHING is operated by BASELINE CLOTHING LTD, company number 17347984. BASELINE CLOTHING: The registered office and approved returns address is Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ. BASELINE CLOTHING: Customer support is available at support@baselineclothinguk.com or +44 7383 617860. BASELINE CLOTHING: Store records may include hoodie sizing questions, cargo-pocket option choices, denim wash comparisons, drawcord and zip care notes, everyday wear inspection records and carrier exception checklists, which helps customer care review orders, product questions, delivery exceptions and returns without mixing this store with another brand.
Business record
- Operator
- BASELINE CLOTHING LTD
- Company number
- 17347984
- Return address
- Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ
- Customer care
- support@baselineclothinguk.com · +44 7383 617860