Customer information

Privacy policy

BASELINE CLOTHING: BASELINE CLOTHING LTD uses customer data to operate the store, fulfil orders and answer customer requests.

BASELINE CLOTHING: Data categories

BASELINE CLOTHING: We process contact information, address details, order contents, payment status, customer messages, preference records and site security data.

BASELINE CLOTHING: Reasons

BASELINE CLOTHING: The information is used for checkout, dispatch, returns, fraud checks, legal compliance, support and store performance.

BASELINE CLOTHING: Customer control

BASELINE CLOTHING: Customers can ask us to review, correct or delete information where applicable. BASELINE CLOTHING: Some transaction records must be retained.

BASELINE CLOTHING: Data controller

BASELINE CLOTHING: BASELINE CLOTHING LTD, company number 17347984 is responsible for personal information used by BASELINE CLOTHING. BASELINE CLOTHING: Contact support@baselineclothinguk.com or +44 7383 617860 for privacy questions connected with this store.

BASELINE CLOTHING: Information we collect

BASELINE CLOTHING: We may collect name, email, phone number, billing and delivery address, order contents, payment status, fraud-screening signals, support messages, return records, cookie preferences and technical logs such as IP address and device information.

BASELINE CLOTHING: Why we use information

BASELINE CLOTHING: Information is used to operate checkout, confirm payment, fulfil orders, arrange delivery, answer support requests, process returns, prevent fraud, maintain records, comply with legal duties and improve store reliability.

BASELINE CLOTHING: Lawful bases

BASELINE CLOTHING: Processing may be necessary for contract performance, legal obligations, legitimate interests such as fraud prevention and customer service, or consent where optional marketing or non-essential cookies are used.

BASELINE CLOTHING: Service providers

BASELINE CLOTHING: We may share necessary order information with payment processors, fraud-prevention tools, hosting providers, warehouse or fulfilment partners, couriers, email systems, analytics providers and professional advisers. BASELINE CLOTHING: They should use the information only for the service they provide to us.

BASELINE CLOTHING: Retention

BASELINE CLOTHING: Order and accounting records are kept for the period required for tax, accounting, dispute and fraud-prevention purposes. BASELINE CLOTHING: Support and return records are kept only as long as reasonably needed for the issue and business record keeping.

BASELINE CLOTHING: Customer rights

BASELINE CLOTHING: Depending on applicable law, customers may request access, correction, deletion, restriction, portability or objection. BASELINE CLOTHING: Some records cannot be deleted immediately where retention is required for legal, tax, dispute or fraud-prevention reasons.

BASELINE CLOTHING: International processing

BASELINE CLOTHING: Because the store uses online infrastructure and delivery services, information may be processed outside the customer’s country. BASELINE CLOTHING: Where required, we use appropriate safeguards or service-provider commitments.

BASELINE CLOTHING: Store-specific data context

BASELINE CLOTHING: BASELINE CLOTHING privacy handling is connected with hoodie sizing, cargo pocket selections, denim wash comparisons, drawcord issues, zip care notes, casualwear durability questions and carrier exception checklists for repeat-wear staples. BASELINE CLOTHING: Internal support labels may refer to fleece weight, cargo flap alignment, work-pant knee wear, relaxed jean rinse, drawcord replacement, zip pull checks and everyday kit exchanges.

BASELINE CLOTHING: Who sells to you

BASELINE CLOTHING: BASELINE CLOTHING is operated by BASELINE CLOTHING LTD, company number 17347984. BASELINE CLOTHING: The registered office and approved returns address is Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ. BASELINE CLOTHING: Customer support is available at support@baselineclothinguk.com or +44 7383 617860. BASELINE CLOTHING: Store records may include hoodie sizing questions, cargo-pocket option choices, denim wash comparisons, drawcord and zip care notes, everyday wear inspection records and carrier exception checklists, which helps customer care review orders, product questions, delivery exceptions and returns without mixing this store with another brand.

Business record

Operator

BASELINE CLOTHING LTD

Company number

17347984

Return address

Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ

Customer care

support@baselineclothinguk.com · +44 7383 617860