Customer information

Shipping policy

BASELINE CLOTHING: BASELINE CLOTHING ships worldwide from its online fulfilment process.

BASELINE CLOTHING: Standard shipping

BASELINE CLOTHING: Standard delivery is £9.95. BASELINE CLOTHING: Orders over £140 qualify for free standard delivery after all product discounts.

BASELINE CLOTHING: Delivery time

BASELINE CLOTHING: Estimated delivery is 7 to 14 business days after dispatch. BASELINE CLOTHING: International routes can vary by customs and carrier hand-off.

BASELINE CLOTHING: Delivery problems

BASELINE CLOTHING: If tracking stalls or an address issue appears, contact support with your order number so we can review the carrier record.

BASELINE CLOTHING: Before dispatch

BASELINE CLOTHING: Orders are reviewed for payment status, address completeness, stock allocation and fulfilment checks. BASELINE CLOTHING: Dispatch can be paused if information is missing or if payment screening requires review.

BASELINE CLOTHING: Delivery timing

BASELINE CLOTHING: The delivery estimate is not a guaranteed arrival date unless we state this in writing for a specific order. BASELINE CLOTHING: Weekends, public holidays, customs checks, weather events and local carrier delays can extend delivery.

BASELINE CLOTHING: Delivery charges and free shipping

BASELINE CLOTHING: The applicable delivery charge is shown before payment. BASELINE CLOTHING: Where the store advertises a free shipping threshold, the threshold is calculated after product discounts and before any local import charges.

BASELINE CLOTHING: International orders

BASELINE CLOTHING: Customers are responsible for customs duties, taxes, brokerage fees or import formalities charged by their country unless checkout states otherwise. BASELINE CLOTHING: Refused or uncollected parcels may be deducted for carrier and return costs where permitted.

BASELINE CLOTHING: Risk and delivery problems

BASELINE CLOTHING: Risk passes when the goods are delivered to the address supplied by the customer or collected according to the carrier instructions. BASELINE CLOTHING: If tracking shows an exception, contact us promptly with the order number.

BASELINE CLOTHING: Store-specific dispatch context

BASELINE CLOTHING: Baseline parcels are packed around everyday kit, where hoodies, cargos, denim and work pants may require durable folding, pocket checks, zip protection and carrier exception monitoring.

BASELINE CLOTHING: Who sells to you

BASELINE CLOTHING: BASELINE CLOTHING is operated by BASELINE CLOTHING LTD, company number 17347984. BASELINE CLOTHING: The registered office and approved returns address is Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ. BASELINE CLOTHING: Customer support is available at support@baselineclothinguk.com or +44 7383 617860. BASELINE CLOTHING: Store records may include hoodie sizing questions, cargo-pocket option choices, denim wash comparisons, drawcord and zip care notes, everyday wear inspection records and carrier exception checklists, which helps customer care review orders, product questions, delivery exceptions and returns without mixing this store with another brand.

Business record

Operator

BASELINE CLOTHING LTD

Company number

17347984

Return address

Unit M, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, England, OL9 9LZ

Customer care

support@baselineclothinguk.com · +44 7383 617860